At Al Thuraya, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping/billing address, and payment details (when placing an order).
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Technical Data: IP address, browser type, device information, referring URLs, and cookies.
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Usage Information: Details about how you interact with our website, including pages visited, time spent, and preferences.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you about your purchases or inquiries
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Send marketing communications (only with your consent)
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Improve and personalize your shopping experience
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Maintain the security of our platform
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Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
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Trusted third-party service providers (e.g., payment gateways, shipping carriers)
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Legal authorities, if required to comply with law or protect our rights
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Analytics providers to help us improve website performance
All partners are required to handle your data securely and in compliance with applicable laws.
4. Cookies and Tracking Technologies
Our website uses cookies to:
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Enable essential site functionality
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Remember your preferences
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Analyze website traffic
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Improve marketing efforts
You can manage your cookie preferences through your browser settings at any time.
5. Your Data Rights
You have the right to:
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Access, correct, or delete your personal information
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Object to processing or withdraw consent
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Request data portability
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File a complaint with a data protection authority
To exercise any of these rights, contact us at info@althurayaplaza.com.
6. Data Security
We implement strong security measures (encryption, secure servers, firewalls) to protect your data. However, no method of online transmission is 100% secure. We recommend keeping your account information confidential.
7. Third-Party Links
Our website may include links to other websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read their policies before submitting any data.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy occasionally. All changes will be posted on this page with the revised date. Please review it periodically to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
📧 Email: info@althurayaplaza.com
📍 Address: Dubai, United Arab Emirates
📞 Phone: +971503490124